Getting help

It’s not always easy to recognise that you need help with your alcohol or drug use.

24/7 Alcohol and Drug Support Lines

Alcohol and Drug Support Line

The Alcohol and Drug Support Line is a confidential, non-judgmental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. 

The phone service is available 24/ by calling (08) 9442 5000 or 1800 198 024 (toll-free for country callers).

Live Chat is also free of charge and available for Western Australian residents Monday to Friday 7.30am - 9pm, Saturday 9am - 7pm and
Sunday 11am - 6pm. Live Chat can be accessed here.


Parent and Family Drug Support Line

The Parent and Family Drug Support Line is a confidential, non-judgmental telephone counselling, information and referral service for families and carers concerned about a loved one’s alcohol or drug use.

Professional counsellors are available via phone 24/7 by calling  (08) 9442 5000 or 1800 653 203 (toll-free for country callers).

In addition to professional counsellors, the Parent and Family Drug Support Line has a network of trained parent volunteers who have experienced their own child’s alcohol or drug use. Parent volunteers area available via phone between 8:00am and 10:00pm each day.


Alcohol, drug and mental health support

Here For You 

'Here For You' is a statewide confidential, non-judgemental, telephone service for anyone concerned about their own or another person's alcohol and other drug use and/or mental health issues.

'Here For You' counsellors and peer practitioners can:

  • Listen to what is going on for you and/or the person you care about;
  • provide emotional support;
  • provide information about alcohol and other drug use, mental health and wellbeing;
  • explore coping and relapse prevention strategies; and
  • discuss options and offer information about local services.

Call Here For You on 1800 here4u (1800 437 348) from 7am to 10pm everyday.



Community Alcohol and Drug Support Services

Community Alcohol and Drug Services (CADS) provide local support for individuals, families and communities to prevent and reduce the abuse of alcohol and other drugs. These services are free and confidential.

For a list of metropolitan and regional CADS, click here.

For more information about available services, visit the My Services online directory, here.

Page last updated: 05 August 2022

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